LOS Systems Analyst

US-IL-Chicago
3 months ago
ID
2017-4182
# of Openings
1

Overview

CIBC provides tailored commercial, wealth management, personal, and small business financial solutions in the United States through 46 offices in 18 states, as well as cross-border banking services to clients with North American operations. Learn more at cibc.com/US.

 

CIBC is a Toronto-based, global financial institution with a 150 year history, serving 11 million personal and business clients. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. 

 

CIBC delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.

 

Every year, CIBC is recognized for its business success, community commitment and employee initiatives.  We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.

 

CIBC Bank USA is an Equal Opportunity Employer M/F/Disability/Veteran

 

Responsibilities

This position is responsible for the technical support and maintenance of our LOS Commercial applications and interfaces. The Systems Analyst provides daily administration, code updates/promotions, system upgrades and patches, connectivity, etc.  He/she plays an integral role in managing product changes from the vendor and testing packages prior to implementation into production.  He/she maintains multiple environments and ensures all environments are in synch.  May create SQL queries, custom reports and HTML.

 

Responsible for systems upgrades, enhancements and patches across multiple environments.  Works with the business and vendors to understand business and system requirements and understands product changes.  Lead and/or participant in testing and implementing changes into all environments.

 

Build and maintain system documentation, procedures and guidelines for technical support, Help Desk and others.  In addition, this position may be backup for other business applications.

 

 

Qualifications

Four year college degree required and 3+ years of technical support experience in a commercial loan origination system environment.  Strong communication skills, expecially the ability to listen actively.  Excellent analytical and proven problem solving skills.  Ability to quickly troubleshoot problems that may arise in application systems.  Ability to adapt quickly to new technology and changing business requirements.  Excellent prioritization skills with taking the initiative and lead with project activities.  Excellent written technical documentation experience.  Experience using SQL, XML and/or HTML/JavaScript or equivalent tools. 

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