Call Center Mortgage Lender - Commission

US-IL-Oak Brook
3 months ago
# of Openings


CIBC provides tailored commercial, wealth management, personal, and small business financial solutions in the United States through 46 offices in 18 states, as well as cross-border banking services to clients with North American operations. Learn more at


CIBC is a Toronto-based, global financial institution with a 150 year history, serving 11 million personal and business clients. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. 


CIBC delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.


Every year, CIBC is recognized for its business success, community commitment and employee initiatives.  We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.


CIBC Bank USA is an Equal Opportunity Employer M/F/Disability/Veteran




This position is a commission-based inside mortgage loan originator.  The candidate will be expected to produce residential 1st mortgage loans, either for purchase or refinance, in compliance with Bank and/or investor guidelines.  They will take direction from the Market Sales Manager with regard to new business generation activities, including incoming and outbound calling efforts.


The Call Center LO’s role is to assist prospective clients in obtaining financing for residential real estate, using 1st mortgage loans, either for purchase or refinance.  Certain sales activities and focus may require the referral of the potential client to a dedicated sales specialist (i.e. opportunities sourced to meet CRA or Fair Lending obligations, 2nd lien mortgage opportunities, and construction loans). They must be able to execute on the following:

  • Understand secondary market underwriting and pricing guidelines, as well as Bank policy and procedure, and deliver profitable loans that meet these guidelines.
  • Develop loan production from company supplied sources, while making introductions of these clients back to the appropriate Bank partner.
  • Partner with internal staff, including commercial and consumer bankers, to support the cross-sell objectives of each group and deliver high quality service to the Bank’s clients and prospects.
  • Originate salable loans by taking applications on our LOS system, collecting appropriate documentation, submitting the loan request to underwriting, and assisting in closing the transaction.


3-5 Years of banking or mortgage expierence


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