Program Manager

1 month ago
# of Openings


CIBC provides tailored commercial, wealth management, personal, and small business financial solutions in the United States through 46 offices in 18 states, as well as cross-border banking services to clients with North American operations. Learn more at


CIBC is a Toronto-based, global financial institution with a 150 year history, serving 11 million personal and business clients. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. 


CIBC delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.


Every year, CIBC is recognized for its business success, community commitment and employee initiatives.  We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.


CIBC Bank USA is an Equal Opportunity Employer M/F/Disability/Veteran


The Program Manager’s primary purpose is to lead and oversee all of Services’ (Technology and Operations) responsibilities and involvement in integration efforts between CIBC US and CIBC Canada; including business use cases, systems integration and other projects under the program umbrella.


The Program Manager will be responsible for but not limited to the following activities:


  • Manage overall integration program for the Services Organization which includes business use cases, systems integration and other projects
  • Manage executive status updates and stakeholder communications including risks, issues and pending decisions on the integration projects impacting Services
  • Identify and escalate risks and issues across all integration projects
  • Identify and report on cross project impacts and dependencies


  • Identify and escalate resource needs across the integration program including coordinating with CIBC Canada and CIBC US PMO to ensure resource needs are filled
  • Oversee project managers and BAs assigned to integration projects for US bank
  • Coordinate the work effort between CIBC US PMO to CIBC-Canada SPO (Strategic Project Office) for integration projects
  • Ensure project requests are submitted and approved by the PMO and/or SPO for all new projects identified as a result of the integration program
  • Manage critical vendor relationships as it relates to the integration program including program manager responsibility, tracking project status, project budgets, etc.


  • Track Statements of Work (SOWs) within Services, related to Program work and provide draft SOWs to appropriate business areas for review and approval
  • Oversee expenses related to Services integration projects
  • International travel may be required


Qualifications include:

  • College Degree in a related area
  • Project and/or Program Management certifications
  • Minimum of 10 years program and project experience in support of financial services industry
  • Experience working across functional and business groups in support of major initiatives
  • Ability to break down barriers and build consensus among program/project team members
  • Successful track record of implementing programs/projects on time and within budget
  • Excellent oral and written communications skills


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed