Operations Processor III

US-IL-Chicago
3 weeks ago(11/30/2017 12:33 PM)
ID
2017-4360
# of Openings
1

Overview

CIBC provides tailored commercial, wealth management, personal, and small business financial solutions in the United States through 46 offices in 18 states, as well as cross-border banking services to clients with North American operations. Learn more at cibc.com/US.

 

CIBC is a Toronto-based, global financial institution with a 150 year history, serving 11 million personal and business clients. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. 

 

CIBC delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.

 

Every year, CIBC is recognized for its business success, community commitment and employee initiatives.  We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.

 

CIBC Bank USA is an Equal Opportunity Employer M/F/Disability/Veteran

Responsibilities

Ability to process incoming and outgoing domestic and international wire transfers including USD and foreign currency wire payments. Provide exceptional service to internal and external clients. Duties will include the input of wire transfer requests, wire confirmation call backs, fraud review, and investigation of wire informational inquiries, Business Net Banking routing repairs, metric capture and beginning and start of day wire balancing

Qualifications

Excellent organizational, time management and problem solving skills.

Ability to meet critical wire processing deadlines.

Good understanding of wire system technologies and internal banking operations.

Strong customer service skills.

Wire operations and data entry experience is a plus.

Must be able to identify key risk controls within the daily work flow.

Ability to work in a fast paced environment.

Ability to multi-task.

Understanding of bank routing numbers, foreign and domestic wire transfer processing and telephone customer service.

Must be able to resolve basic informational inquiries. Excellent customer service skills.

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