Head of Consumer Products

Job Location US-IL-Chicago
Posted Date 4 months ago(10/31/2017 1:47 PM)
# of Openings


CIBC provides tailored commercial, wealth management, personal, and small business financial solutions in the United States through 46 offices in 18 states, as well as cross-border banking services to clients with North American operations. Learn more at cibc.com/US.


CIBC is a Toronto-based, global financial institution with a 150 year history, serving 11 million personal and business clients. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. 


CIBC delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.


Every year, CIBC is recognized for its business success, community commitment and employee initiatives.  We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.


CIBC Bank USA is an Equal Opportunity Employer M/F/Disability/Veteran


Head of Consumer Products is responsible for identifying client product and service needs, conducting competitive analyses, managing products, and enhancing the features of existing products. Staff manage or own existing products. Will have overall responsibility for a major product area and therefore often more than one complex product offered by the private client business. Will report to the President, Personal Client Services, while having Senior Product Managers reporting to them.  Responsible for developing and managing investment and securities products offered by the private client business.  Directly and through other managers and staff, the incumbent is responsible for: working with internal and external business, home office and field sales management in coordinating product operations support, sales promotions and training activities. 


Responsible for the overall management and direction of the digital channel. Works with the head of retail banking and other business line heads to develop and implement channel strategies that complement the existing distribution network. Responsible for the business development, user analytics, strategy, customer experience, and operational execution of the digital channel. Understand trends in the digital channel banking industry in order to effectively anticipate opportunities and enable orderly reactions to changing customer preferences and expectations





12-15 years of previous expereince

Masters degree preferred.


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