• TM Implementation & Services Consultant II

    Job Location US-IL-Chicago
    Posted Date 2 months ago(3/23/2018 2:27 PM)
    ID
    2018-4540
    # of Openings
    1
  • Overview

    PrivateBancorp, Inc. through its subsidiaries, delivers customized business and personal financial services to middle-market companies, as well as business owners, executives, entrepreneurs and families in all of the markets and communities we serve. We provide a comprehensive benefit package including paid vacation and holidays, 401(k) with employer match, insurance and EAP. Please visit our web site www.theprivatebank.com to learn more about The PrivateBank and Trust Company and PrivateBancorp, Inc. listed on NASDAQ PVTB. The PrivateBank is an Equal Opportunity Employer M/F/Disability/Veteran

    Responsibilities

    TM Service Consultants are responsible for assisting clients with Treasury Management questions or problems, as well as adding services for existing clients.  Service Consultants answer inquiries over the phone and through written requests through email and our on-line banking tool.  They work extensively with internal clients taking requests from other teams within TM, Bankers, Deposit Specialists and Operations personnel.  They are responsible for setting up services for existing companies, which includes providing documentation and training.  It is also their responsibility to escalate issues to the Bank's service providers and our product management team.

    Qualifications

    Knowledge of Treasury Management products, professional communication skills and the ability to manage a large, divergent client base are required for this position.  Prior Client Services background in Treasury Management is preferred.  Knowledge of Microsoft Office (Word, Excel and Powerpoint) is required.  Prior use of Client Relationship Management technology is also preferred.

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