• Systems Administrator II

    Job Location US-IL-Chicago
    Posted Date 4 weeks ago(4/30/2018 10:19 PM)
    ID
    2018-4609
    # of Openings
    1
  • Overview

    CIBC provides tailored commercial, wealth management, personal, and small business financial solutions in the United States through 46 offices in 18 states, as well as cross-border banking services to clients with North American operations. Learn more at cibc.com/US.

     

    CIBC is a Toronto-based, global financial institution with a 150 year history, serving 11 million personal and business clients. We invest in our businesses, our clients, our people and our communities to deliver consistent and sustainable earnings to our shareholders. 

     

    CIBC delivers access to career and development opportunities, safe and healthy workplaces, effective training, and positive work-life balance – so that employees are able to perform at their best, contribute to their communities and focus on cultivating deeper relationships with our clients.

     

    Every year, CIBC is recognized for its business success, community commitment and employee initiatives.  We are proud of this success and are committed to creating an inclusive workplace and an environment where all employees can excel.

     

    CIBC Bank USA is an Equal Opportunity Employer M/F/Disability/Veteran

    Responsibilities

    In this role, you will join a small team of System Administrators that are responsible for the Corporate Telecom Systems, Audio-Visual Systems, Desktop Engineering, Workstation & Server Patching, Managed Print, Wi-Fi and Virtual Desktop Infrastructures. The primary focus of this role will be Wi-Fi Administration (future implementation), Desktop Engineering and Windows OS Security Patching. The person in this role will have the opportunity to promote change when process or security enhancements are identified.

    • Cyber Security focused with intermediate knowledge of information security principals
    • Responsible for systems upgrades, enhancements and patches across multiple environments
    • Works with the business and vendors to understand business and system requirements and understands product changes.
    • Lead and/or participate in testing and implementing changes into all environments
    • Level 3 support of systems via ticket escalations and end to end management of assigned projects
    • Documentation of policies, procedures, and technical knowledge base articles

    Qualifications

    • College degree or at least 3 years of experience in a system administration role
    • 1-3 years' experience in WiFi administration
    • Experience with patching tools such as SCCM
    • Strong analytical, problem solving, and trouble-shooting skills
    • Familiar with change management and ticketing systems
    • Experience working with technology vendors / MSP’s
    • Intermediate experience with Windows Server 2016, Windows 10, and SQL
    • Basic understanding of VoIP, IP networking, and associated protocols
    • Understanding of Wi-Fi supplicant, guest portals, access controls
    • Experience with platform hardening and security incident processes a plus

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